Consumer protection Mobile Application has been provided by Consumer Protection Agency of Egypt (CPA) to become a pioneer in providing a qualified and timely governmental service to all consumers as per the international standards.
The Application provides consumer with data and information on consumer goods, advice, guidance and news that highlight the roles of the CPA towards the service and consumer protection.
The application is also one of the channels through which the consumer can submit their complaints and follow up it.
The CPA Mobile Application objectives: Making CPA services available from any location and at any time through the
application.
- Allow the consumer to report complaint from any place to ensure consumer protection.
- Provide facility for consumer to follow up his complaints.
- Push Notification for recall, warning and advice.
قام جهاز حماية المستهلك ( جمهورية مصر العربية ) باطلاق تطبيق حماية المستهلك للاجهزة المحموله وذلك بهدف ان نكون الرواد فى تقديم خدمة حكومية للمستهلك المصرى بجودة عالمية .
يقوم التطبيق بتزويد المستهلك بالمعلومات والنصائح عن السلع والخدمات المعروضة بالسوق المصرى كما يتم تزويده بالاخبار التى تظهر دور الجهاز فى مراقبة الاسواق وحماية المستهلك .
ومن مزايا هذا البرنامج انه احد القنوات التى تمكن المستهلك من التقدم بشكواه ومتابعتها من اى مكان .